FAQ
Shipping
How long will it take to get my order?
We ship orders Monday through Friday, during office hours only, and we don't operate on public holidays. We always aim to ship your order as quickly as possible (usually within 48 hours), but there might be some delays. Your patience is appreciated. Once we ship your order, it typically takes about 5-10 business days.
How much is shipping?
Flat rate costs are as follows:
Canada: $15.95 CAD
Free Shipping on orders $99 CAD and over
Will my order be tracked?
Yes, you will receive a tracking number in your shipping confirmation email.
What is your return policy?
See our return policy
How do I become a stockist?
Please fill out our stockists application form and we will be in touch shortly!
Payment
How can I pay?
This website accepts all major credit cards and Paypal.
Can I pay in my local currency?
Victory Barber & Brand Canada processes all orders in Canadian Dollars.
Are your products cruelty free?
Yes. To our knowledge, none of the ingredients in our grooming range are tested on animals or have come from any process that subjects animals to any kind of cruelty. The finished product has been tested extensively on barbers.
Can I schedule in-store education?
Yes, all class information and request forms can be found HERE